Effective Date: September 9, 2022
PRIVACY POLICY
This Privacy Policy explains the privacy practices governing the types of information collected
through the website (holistictn.com) (the “Site”) owned and operated by The Holistic Collective
(“Company”, “we,” “our” or “us”), our use of that information, and your privacy choices and
rights.
This Privacy Policy applies to the information we collect from or about you from:
Your use of the Site;
Your signing up for a freebie and/or our email list through the Site (the “Email List”);
and/or
Your creation of an account through the Site, if/when we make that feature available.
You must read this Privacy Policy carefully because when you use the Site, you are consenting
to the collection, processing, and retention of your information as described in this Privacy
Policy. If you have questions about the Privacy Policy, you can contact us at
privacy@holistictn.com
If you do not agree with any part of this Privacy Policy, you may not use the Site.
If you are in the European Economic Area, and you use this site, you consent and permit
to the transfer of your data from the European Economic Area to the United States only
for purposes laid out in this Privacy Policy.
I. Information We Collect
We collect information that falls into two categories: information you voluntarily provide, and
information that your computer, mobile phone, tablet, or other device (all referred to as
“Device”) or browser provides automatically.
A. Information You Voluntarily Provide.
When you interact with our Site, we, or our service providers (acting on our behalf), collect
“Personal Information” -- information that relates to you as an identifiable individual -- that
you intentionally and actively provide to us, such as your first and last name, address, email
address, and when necessary, credit card or bank information. We collect this information
when you:
Inquire about our Site;
Create an account on our Site;
Send a communication through our Site;
Make a purchase through our Site; or
Sign up for an Email List or to receive our newsletter and/or advertisements or marketing
emails from us.
We may collect content you make available through social media accounts or memberships
with third parties if you choose to create an account using a social media login.
You can always choose not to provide us with information. However, if you do withhold information, we
may deny you access to some or all of our website's services and features.
Some transactions between you and our website may involve payment by credit card, debit card,
checks, money orders, and/or third party online payment services. In such transactions, we will collect
information related to the transaction as part of the course of doing business with you, including your
billing address, telephone number, and other information related to the transaction.
List of Personal Information We May Collect From You:
Depending on how you communicate with us, we may collect the following information:
Your email address
Your first name
Your last name
Your payment information (if you make a purchase through the Website)
B. Information About You That Is Provided Automatically
Like most places on the Internet, simply by visiting our Website you or your Device
automatically tell us certain information. This includes basic information such as your IP
address, when you visited, the website from where you came prior to visiting us, the website
where you go when you leave our website, your computer's operating system, and the type
of web browser that you are using. Our website automatically records this basic information
about you.
And like many other websites, we may use cookies, digital fingerprinting (e.g. device,
machine, and Internet browser fingerprints), web beacons, click redirects, pixel tags,
container tags, and similar technologies. In plain English, this means information that our
website's server transfers to your computer. This information can be used to track your
session on our website and to customize our website content for you as an individual.When
you browse our Site, we also automatically receive your computer’s internet protocol (IP)
address as well as other information that helps us learn about your browser and operating
system (“Usage Information”).
Usage Information We Collect From You:
List of Usage Information includes:
your IP address;
your Device type,
your unique Device identifier,
your location, and
the type of browser software and operating system you are using.
If you download or use mobile software applications (“Mobile Apps”) from our website, we may know
your location. In addition, your Device using our Mobile Apps may provide us information about the
device, including its unique identifier, make and model, operating system, mobile network carrier, and
your telephone number. Your Device may have the ability to disable location services as well as deny us
access to other information described in this paragraph. To learn more, check your Device’s user manual
and/or contact your mobile device’s manufacturer or service carrier.
C. Cookies and Other Data Tools.
We, and/or our third party service providers, use “cookies” (data files placed on a Device
when it is used to visit our Site) and other identifiers to collect Usage Information, for
security purposes, to enable you to use the Site, to collect information regarding your
preferences, to allow you to share content via social media when you are logged in to a
particular platform, to deliver relevant advertising to you, and to generally make the Site
perform better.
For example, we use a tool called “Google Analytics” to collect information about visitors’
use of this Site. Google Analytics collects information such as how often users visit this Site,
how users find the Site, and what pages they visit. We use the information we get from
Google Analytics to improve this Site. Although Google Analytics plants a permanent cookie
on your web browser to identify you as a unique user the next time you visit this site, the
cookie cannot be used by anyone but Google. To opt-out of Google Analytics, please use
Google’s opt-out tool: https://tools.google.com/dlpage/gaoptout.
You can opt out of cookies, but if you do, some features of the Site may not work correctly.
To learn how to reduce the number of cookies you receive or delete cookies that have
already been installed in your browser’s cookie folder, you can check your browser’s help
menu or other instructions related to your browser. (For example, Safari has a help article
entitled “Manage cookies and website data in Safari on Mac,” and Firefox currently has a
variety of optional security features, including blocking cross-site tracking cookies and
sending websites a “Do Not Track” signal that you don’t want to be tracked.)
The Site also may contain “web beacons” or clear GIFs, or similar technologies, which are
small pieces of code placed on a web page or in an email, to monitor the behavior and
collect data about the visitors viewing a web page or email. For example, web beacons may
be used to count the users who visit a web page or to deliver a cookie to the browser of a
visitor viewing that page. Web beacons may also be used to provide information on the
effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.).
The Site may also feature social buttons from networks such as Facebook, Tik Tok,
YouTube, Pinterest, and Instagram. To do so we embed code that they provide. We do not
control that code ourselves. In order to function, their buttons generally know if you’re
logged in. We do not have any access to that information, nor can we control how those
networks use it.
If you access the Site via a mobile app, we use additional identifiers, such as the advertising
ID provided by Apple or Android, for similar purposes.
II. How We Use Your Information
We use the Personal Information we collect about and from you:
To perform our responsibilities under a contract we have with you. For example:
o If we need to exercise a right or perform an obligation under the Terms of Use;
o To communicate with you about changes to the Website; and
o If you submit a support ticket or make an inquiry through the Site, we will need to use
your Personal Information in order to respond or troubleshoot.
When we have a legitimate interest to do so – in other words, when it supports and
achieves the aims of the Company. For example:
o To prevent fraud and protect the security of our Site;
o To enforce our Terms of Use;
o To communicate updates and improvements;
o To develop and optimize our Site;
o To help us provide and operate the Site;
o To advertise and market to you, which includes displaying targeted ads, offers and
content made available to you based on your interests and usage of the Site;
o To analyze the performance of the ads, offers and content on or originating from the
Website, as well as your interaction with them; and
o To comply with our legal obligations.
With your consent. For example:
o We send marketing communications to you only if you consent to receive them; and
o We do not share your Personal Information with third parties for their direct
marketing purposes without your consent.
As otherwise required by applicable law. For example:
o Protecting someone’s rights;
o When necessary to perform a legal obligation or request from a governmental
authority or similar body.
Some government intelligence agencies have the technological ability to access data from our website
without our cooperation, knowledge, or consent. Even if we were to learn of such access, we may not be
able to tell you because of national security laws. Please take this risk into account before supplying
information to us or any other website owner.
Although we do not disclose individually identifiable information, we may disclose aggregate data about
our website's visitors to advertisers or other third parties for marketing and promotional purposes.
While we rely on your consent as a legal basis for collecting and processing your information, if
you consent to a particular use of your information and you ultimately change your mind, you
may withdraw your consent at any time by contacting us at privacy@holistictn.com or sending
us physical mail at the address below.
If you no longer wish to receive email marketing communications, you may use the unsubscribe
tool located at the bottom of that communication. If you withdraw your consent, we will not use
your information going forward.
III. How We May Share Your Information
A. Service Providers. We share your Personal Information with other service providers that
we have engaged to perform business-related functions for us (“Service Providers”). This
includes service providers that:
o conduct research and analytics;
o create content for Company;
o provide customer, technical or operational support;
o conduct or support marketing (such as email marketing platforms);
o host the Site;
o maintain databases;
o send or support online advertising;
o otherwise support or help us provide the Site.
These Service Providers may use your Personal Information to help us perform necessary
actions that support those activities.
B. Business Transfers. We will share your Personal Information if we are acquired or
purchased by, or merge with, another company, or if we otherwise reorganize our business.
However, if that happens, any acquirer of that information will be subject to the provisions of
our commitments to you in this Privacy Policy!
C. Legal Disclosure. We may transfer and disclose information, including your Personal
Information, to third parties to comply with a legal obligation or subpoena, when we believe
in good faith that the law requires it, at the request of governmental authorities conducting
an investigation, to verify or enforce our Terms of Use, Privacy Policy or other applicable
policies, to respond to an emergency, or otherwise to protect the rights, property, safety, or
security of the Site, third parties, visitors to the Site, or the public.
IV. Your Privacy Choices, Rights, and Access
A. In General.
You may always direct us not to share your Personal Information with third parties, not to
use your Personal Information to provide you with information or offers, to delete information
we have collected and maintained about you, or not to send you emails or other
communications by:
sending us an email at privacy@holistictn.com; or
following the removal or unsubscribe instructions in the communication that you receive.
If you wish to verify, correct, or update any of your Personal Information collected through
the Site, or request access to all information that we have collected and maintain about you,
you may contact us at the email or address included in the Contact Us section below. In
accordance with our routine record keeping, we may delete certain records that contain
Personal Information that you have submitted through the Site. We are under no obligation
to store such Personal Information indefinitely and disclaim any liability arising out of, or
related to, the destruction of such Personal Information. In addition, you should be aware
that it is not always possible to completely remove or delete all of your information from our
databases without some residual data because of backups or other technology-related
reasons.
B. For Individuals in the European Economic Area
If you are in the European Economic Area, you have certain rights related to the Personal
Information we hold about you:
Access. You have the right to access the Personal Information we hold about you. If
you wish to obtain a copy or description of the Personal Information we hold about you,
please contact us using the contact details set out below. We may ask you to verify your
identity and to provide further details about your request.
Accuracy/Rectification. We will do our best to ensure the Personal Information we retain
about you is accurate. We may from time to time send you an email update to remind
you to tell us about any updates or changes to your Personal Information. You have the
right to request that any inaccurate Personal Information is corrected and any
incomplete information is completed by contacting us using the contact details set out
below.
Deletion/Erasure and Processing Restriction Requests. You have the right to request
that we delete Personal Information that we hold about you. You also have the right to
ask us to stop processing your Personal Information, subject to certain exceptions. If
you would like us to erase or stop processing the Personal Information that we hold
about you, please contact us using the contact details set out below.
Portability Requests. You have the right to request that we provide certain parts of your
Personal Information to you or transmit it directly to another company that processes
Personal Information. If you would like us to transfer your Personal Information, please
contact us using the contact details set out below.
Withdrawing Your Consent to Receive Marketing Messages. You may ask us to stop
using your Personal Information for advertising or marketing purposes at any time. If
you wish to do this, please follow the removal instructions in any communication you
receive or send us an email to unsubscribe@holistictn.com with “UNSUBSCRIBE” in the
subject line.
Damages. You may have the right to claim compensation for damages caused by our
breach of any data protection laws.
In addition, if you are in the European Economic Area and you have any complaints about
how we use your Personal Information, you have the right to lodge a complaint with the data
protection authority in your country. A list of data protection authorities is available at
http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
For further information on each of the above-mentioned rights, including the circumstances
in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO)
on individual rights under the General Data Protection Regulation.
The Site is governed by and operated in accordance with the laws of the United States. We
make no representation that the Site is governed by or operated in accordance with the laws
of any other nation. If you are located in the European Union, Canada or elsewhere outside
of the United States, please be aware that information we collect may be transferred to and
processed in the United States. The laws of the United States may not protect the privacy
of your information at the same level as provided by the laws of your country. We transfer
and process Personal Information only as permitted under this Privacy Policy.
C. Rights of California Residents
California residents are entitled once a year, free of charge, to request and obtain a list of all
third parties to whom their personally identifiable information was provided for their direct
marketing purposes in the preceding calendar year (e.g., requests made in 2017 will receive
information about 2016 sharing activities). We comply with this law by giving users the ability
to tell us not to share personally identifiable information with third parties for their direct
marketing purposes. To make such a request, send an email to privacy@holistictn.com.
Company may need additional information to process your request.
The California Consumer Protection Act (or “CCPA”) has additional protections for California
residents. Though Company does not buy or sell Personal Information of any of its users,
Company will honor the request of any California resident that makes any of the following
requests:
An inquiry as to what Personal Information Company has about the user and what
Company does with that information;
A request to delete the user’s Personal Information; or
A request not to sell the user’s Personal Information.
V. A Note on Links to Other Websites
The Site may contain links to other websites, maintained by third parties. These links are
provided only as a convenience to you. Company has no control over, and is not responsible
for any content, products or services offered by or found on third party sites, or their privacy
policies or practices. Links to third party sites do not constitute Company’s assumption of
liability for or sponsorship, endorsement or approval of these sites or the content contained on
these sites. The information practices on those websites may be different from ours and are not
covered by this Privacy Policy. Please consult the privacy notices on those websites to learn
more about their practices.
VI. Minors/Children
We do not knowingly collect information from children under 13 years of age. However, we may
sell products to adults for use by children. Regardless of the intended end user of our products,
only adults should purchase anything from our website. If a product we offer is legal only for
adults to use or possess, no adult should purchase the product for illegal use or possession by
a minor. If we learn that a child under the age of 13 has provided us with any Personal
Information without first receiving their parent or guardian’s verified consent, we will use that
information only to respond directly to that child (or his or her parent or legal guardian) to inform
the child that he or she cannot use the Site. We will then dispose of such Personal Information
in accordance with this Privacy Policy. If you believe we may have any information from or
about a child under the age of 13, please contact us at privacy@holistictn.com.
VII. Storage of Your Information
We will generally store information associated with your account until it is no longer necessary
to provide services to you, until you ask us to delete it, or until your account is deleted,
whichever comes first; but there are some exceptions to this general rule. We will retain
information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve
disputes, troubleshoot problems, assist with investigations, enforce our agreements, and take
other actions permitted by law.
You can request deletion of your Personal Information at any time by contacting us using the
contact details set out below. Note: If you request that data we maintain about you be deleted or
erased, no one (neither us nor you) will be able to recover that information later.
VIII. Security: We Cannot Guarantee the Security of the Site
We take seriously our obligation to safeguard the confidentiality, security and integrity of
personal information collected from our users. As you can see, the Site uses an SSL (or “secure
sockets layer”) certificate, which provides secure, encrypted communications between a website
and internet browser. We also have appropriate security measures in place to prevent Personal
Information from being accidentally lost or used or accessed in an unauthorized way, such as
two-way authentication and use of encryption where possible. We limit access to your Personal
Information to those who have a genuine business need to know it. You should be aware,
however, that no system is completely secure from hackers and network failure and error, and
we cannot guarantee the confidentiality, security and integrity of information maintained on our
Site for that reason.
In other words, although we will use all reasonable efforts to safeguard the confidentiality of
your Personal Information, we cannot guarantee that your information will always be secure.
Email is not a secure form of communication. Please do not send us your credit card number,
social security number or other Personal Information via email.
We will notify you and any applicable regulator of a suspected data security breach where we
are legally required to do so.
IX. Changes
We may update and post revisions to this Privacy Policy from time to time and will update the
Effective Date when we do so. If our Privacy Policy changes in a way that significantly affects
how we handle your Personal Information, we will not use the Personal Information we currently
maintain without providing you notice or obtaining your consent, where appropriate. We
encourage you to review this page for the latest information about our privacy practices.
X. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us by email at
privacy@holistictn.com or write us at:
The Holistic Collective, LLC.
ATTN: Privacy
1740 Old Fort Parkway #1143
Murfreesboro, TN 37129
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